Keep Calm Plumbing Privacy Notice

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At Keep Calm Plumbing LLC ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information or aggregated information.

We may collect a variety of personal information about you or your devices from various sources, as described below.

Information You Provide to Us:

• Registration & Contact Information: When you sign up for an account, register to use our Services, or sign up for updates, we may ask for basic contact information, such as your name, email address, phone number, and/or mailing address.
• Communications: If you contact us directly for customer support or a service request, we may store the contents of your message, attachments, and any information you submit through our contact forms to verify your identity and fulfill your request.
• User Content: We may allow users to share content such as reviews or comments. Unless otherwise noted, this information may be shared publicly.

Payment Information:We accept payments via cash, personal checks, and third-party mobile platforms (Venmo and Cash App).

• Cash & Checks: We do not store digital copies of checks beyond what is required for standard tax and accounting purposes.
• Mobile Platforms: When paying via Venmo or Cash App, your transaction is subject to the privacy policies of those specific platforms. We only collect the information provided by the platform to confirm your payment (such as your name, handle, and payment amount).

We use the information we collect to:

• Provide, maintain, and improve our plumbing services.
• Communicate with you regarding appointments, estimates, or service updates.
• Respond to your customer support inquiries.
• Comply with legal and tax obligations.

We do not sell your personal information. We may share your information in the following ways:

• Service Providers: With third-party vendors who help us run our business, such as website hosting or email delivery services.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal reach.

You may contact us at any time to update your information or request that we delete your contact details from our records. We take reasonable measures to protect your personal information from unauthorized access or disclosure.

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

Keep Calm Plumbing LLCFlorence, SC Email: keepcalmplumbingllc@gmail.com Phone: 619.495.3396